Practice name: Your Padstow Doctors Plus
Address: 17 Padstow Parade, Padstow NSW 2211
Phone: (02) 9011 6709
Fax: (02) 8088 7767
Website: www.yourpadstowdoctorsplus.com.au
Opening Hours
Monday to Friday: 8:00 am – 12:30 pm and 1:30 pm – 5:00 pm
Saturday: By appointment
Please note that the practice closes between 12:30 pm and 1:30 pm on weekdays for lunch.
After-Hours Medical Care
If you require medical attention outside our normal opening hours, please contact:
Sydney Medical Service: 8724 6300 or 13SICK: 137 425
In a medical emergency, call 000 immediately.
Dr Penelope Aligiannis provides comprehensive general practice care, with a focus on preventative health, family wellbeing and individualised patient care.
Her professional interests include:
Dr Aligiannis provides Antenatal Shared Care in collaboration with Sutherland, St George and Bankstown Public Hospitals.
She also holds a Graduate Certificate in Autism, supporting her work advocating for neurodiverse children and their families.
In addition to English, Dr Aligiannis speaks fluent Greek.
We look forward to welcoming you to our practice.
Please arrive 15 minutes before your scheduled appointment to allow sufficient time for registration, completion of paperwork and preparation for your consultation.
A nurse will generally see you first to help establish your medical file and take basic measurements before you see Dr Aligiannis.
Please bring the following items to your first appointment:
Providing accurate information about your medical history, medications, allergies and previous investigations helps us deliver safe and appropriate care.
If you have several health concerns or require a comprehensive review of your medical history, please let reception know when booking so that an appropriately sized appointment can be arranged.
Dr Penelope Aligiannis is a private-billing General Practitioner. Consultation fees apply to appointments, and eligible Medicare cardholders may receive a Medicare rebate for Medicare-covered services. Please be aware that the Medicare rebate does not necessarily cover the full consultation fee. The remaining amount is your out-of-pocket expense. Our fees are time-based and reflect the actual time spent with the doctor and/or nurse, rather than simply the appointment duration originally booked. A Medicare rebate, where applicable, is calculated based on the time spent with the doctor only, not the time spent with the nurse. Fees are subject to change. Please check the current fee schedule on our website or contact reception before your appointment.
Some services are not covered by Medicare and therefore attract a private fee without a Medicare rebate. These include:
Please check with reception regarding the fee for your particular service before booking.
Eligible patients with a valid Medicare card may receive a rebate for Medicare-covered consultations.
Additional rebates may apply to eligible patients registered with Dr Aligiannis through MyMedicare. Telephone consultation rebates are only available to eligible patients who have attended the practice in person within the previous 12 months or are registered with the practice through MyMedicare, subject to applicable Medicare requirements. Please note that Medicare eligibility and rebate amounts depend on the service provided and the applicable Medicare requirements.
Workers compensation and third-party claims are not covered by Medicare.
The consultation fee is payable on the day of your appointment until your insurer accepts the claim. Please contact reception before your appointment to discuss the applicable fees.
We accept payment by:
Surcharges apply to payments made through the HotDoc app.
Eligible Medicare rebates can be processed through our Easyclaim EFTPOS facility.
Please contact reception before your appointment if you are unsure whether your consultation will incur an out-of-pocket expense.
To help us manage appointments fairly and make appointments available to patients who need care, all patients are asked to confirm their bookings as instructed by the practice.
Your appointment must be confirmed at least 24 hours before the scheduled appointment time. Unconfirmed appointments will be cancelled and offered to another patient. Please follow the confirmation instructions provided in your appointment reminder.
Card details must also be saved securely through HotDoc to secure your appointment, in accordance with the practice's booking requirements. If this step is not completed, your appointment will automatically be cancelled after 90 minutes. Please complete the required HotDoc steps promptly to avoid losing your appointment. Saving card details through HotDoc does not mean that your consultation is bulk billed or that no consultation fee applies. The applicable consultation fees and cancellation policy remain in effect.
If you experience difficulties confirming your appointment or saving your card details, please contact reception as soon as possible.
We understand that unexpected circumstances can arise and that you may occasionally need to change your appointment. However, missed appointments and late cancellations prevent other patients from accessing timely medical care. We therefore ask that you notify us as soon as possible if you are unable to attend.
If you need to cancel or reschedule your appointment, please contact the practice on (02) 9011 6709 as soon as possible. Please do not wait until the day of your appointment if you already know you cannot attend.
Cancelling within 2 hours of your scheduled appointment time will result in a non-attendance appointment fee.
If you do not attend your scheduled appointment without providing adequate notice, a non-attendance fee will apply. Repeated missed appointments or persistent lateness will result in removal from the practice.
Please arrive on time. Patients arriving considerably late may not be able to be seen within their allocated appointment time. Depending on the circumstances and the doctor's availability, your appointment may need to be rescheduled, and a missed appointment fee will apply.
We appreciate your consideration and cooperation in helping us provide timely care to all patients.
We ask all patients to help us maintain a safe environment for our patients, staff and clinical team.
If you develop cold, flu or other respiratory symptoms on the day of your appointment, please:
Please do not attend the practice without contacting us first if your symptoms are significant or you are concerned that you may pose an infection risk to others.
Where appropriate, a telephone consultation or an alternative arrangement may be discussed.
If you experience a medical emergency, call 000.